Services
MANAGED BY LANDLORDS, FOR LANDLORDS
WITH SUSTAINABILITY AT ITS CORE
At South West CPM, we provide a complete range of commercial property management services designed to protect your investment, reduce your workload, and enhance the value of your property. Whether you own a single unit or a portfolio of commercial spaces, our tailored services ensure your property is well-maintained, compliant, and delivering strong returns.
Tenant Management
We handle every aspect of tenant relations, from securing reliable tenants and managing lease renewals to handling ongoing communications. Our proactive approach ensures tenants feel valued, leading to stronger relationships, long-term occupancy, and reduced void periods. We also mediate any disputes professionally, ensuring a smooth experience for both landlords and tenants.
Core Services
Our core services provide the foundation for effective property management, covering all essential aspects to keep your investment running smoothly:
Financial Management
We oversee all financial aspects of property management, including timely rent collection, issuing invoices, and ensuring arrears are handled efficiently. Our detailed financial reporting provides landlords with a clear overview of income and expenditure. Additionally, we manage payments to suppliers and contractors, keeping your property running smoothly without unnecessary financial stress.
Repairs & Maintenance Coordination
From routine upkeep to emergency repairs, we coordinate with a network of trusted, fully vetted contractors to resolve issues promptly and cost-effectively. We conduct regular inspections to catch potential problems early, preventing minor issues from turning into costly repairs. Our proactive maintenance planning ensures your property remains in excellent condition, protecting both its value and your tenants’ satisfaction.
Compliance & Safety
We take care of all regulatory requirements, ensuring your property complies with UK property laws and health & safety regulations. This includes managing Energy Performance Certificates (EPCs), fire risk assessments, gas and electrical safety checks, asbestos management, and general risk assessments. By staying ahead of compliance requirements, we help landlords avoid penalties and keep tenants safe.
Service Charge Management
We create transparent, accurate service charge budgets, ensuring that all costs are fairly distributed among tenants. Our efficient management of collections and payments guarantees that shared services, such as cleaning, security, and maintenance, run smoothly while keeping costs controlled and predictable.
Expanded Services
In addition to our core services, we offer a wide range of specialist support to address more complex property management needs. These services are included as standard in our fully managed packages.
Accountancy & Financial Services
Beyond rent collection, we offer full financial oversight, including utility payments, debt management, and budget planning. Our efficient financial systems ensure landlords have complete clarity over their income and expenditure while meeting their tax and financial obligations.
Property and Site Inspections
Our regular property inspections ensure that all assets remain in excellent condition, identifying any potential issues before they become costly repairs. We provide landlords with comprehensive reports detailing property condition, tenant compliance, and any necessary remedial action.
Client & Occupier Reporting
Transparency is key to our service. We provide landlords with detailed, easy-to-understand reports following site visits, financial reviews, and at year-end, ensuring they are always informed about their property’s condition and performance.
Property Maintenance
We take a proactive approach to maintenance, implementing preventative strategies to reduce costly repairs and ensure your property remains in prime condition. When urgent issues arise, our rapid-response service ensures quick resolutions with minimal disruption to tenants.
Landlord and Tenant Legal Support
Navigating legal obligations can be complex, but we simplify the process by ensuring landlords meet all regulatory requirements. From lease agreements and break clauses to licensing and tenancy disputes, we provide expert guidance to keep landlords compliant and legally protected.
Health & Safety Compliance
We help landlords maintain compliance with the latest health and safety legislation, covering everything from fire safety and electrical inspections to emergency lighting and legionella risk assessments. Keeping your property safe not only protects tenants but also safeguards your investment.
Approved Contractors & Performance Monitoring
We work only with accredited, insured contractors who meet our high standards of workmanship. We monitor contractor performance and costs to ensure all work is carried out safely, efficiently, and at the best possible value. Where feasible, we prioritise local contractors to ensure faster response times and support the regional economy.
Property Database Management
We track critical lease dates, rent reviews, break clauses, and compliance deadlines, ensuring nothing is overlooked. Our structured property database ensures landlords stay ahead of key obligations and maximise their rental potential.
Landlord Insurance Support
We assist landlords in sourcing and securing the right insurance policies to protect their properties from financial risks, including building insurance, public liability cover, and loss of rent protection.
Lease Negotiations & Consultancy
We support landlords throughout lease negotiations, ensuring agreements are fair, legally sound, and beneficial to all parties involved. Whether it’s lease renewals, rent reviews, or complex negotiations, we help you secure the best possible terms.
Property Vacancies
Minimising void periods is a priority. When a property becomes vacant, we work closely with letting agents, landlords, and marketing platforms to attract the right tenants quickly and efficiently, ensuring properties remain income-generating with minimal downtime.
Available Properties
While our primary focus is on management, we can also assist prospective tenants in finding suitable commercial spaces from our managed portfolio. If you’re looking for a new business premises, we can help match you with the right property.
Sustainability Commitment
We are committed to integrating sustainable property management solutions to minimise environmental impact while maximising long-term efficiency. Our approach includes:
Encouraging energy-efficient practices, including LED lighting, smart metering, and renewable energy integration.
Reducing waste by promoting recycling initiatives and sustainable materials in maintenance and refurbishments.
Supporting landlords in achieving and exceeding environmental compliance regulations, helping properties meet future sustainability standards.
Prioritising local suppliers and contractors to reduce our carbon footprint and support the regional economy.
By adopting environmentally responsible strategies, we not only help landlords future-proof their investments but also contribute to a greener, more sustainable South West.
Your Property, Our Priority
Contact us today to discuss how our tailored services can help you manage your commercial property more effectively. Whether you’re looking for full management support or assistance with specific services, we’re here to help you achieve peace of mind and long-term success.